In "Settings" you pick a percentage or a fixed value, the recipient — a specific employee or "Everyone" — and what the rule is set by: services, inventory, memberships, vouchers, or default values.
Commissions and payouts
Commissions that are clear before payout
"Commissions" is a separate area with "Settings" for the rules and "Payouts" for accrued amounts, while the detailed lists live in "Reports → Commissions".
Why this matters
Commission trust depends on a clean line between settings, latest, payout, and reports
Once the business already pays commissions, the questions come quickly: how the amount is calculated, when it accrues, what enters the next payout, and what has already been paid.
Four toggles settle the disputed cases: calculate before discounts, before taxes, exclude consumables, and whether a membership sale discount affects the result.
Commission accrues after the sale has been created and paid, not when it is first saved.
How this should work
Set the rules first, then move from accrual to payout
Settings, payouts, and reports are deliberately separate screens, so a rule changes in one place and a payout never happens by accident from the sales screen.
- You set the rules in "Settings" first — several records can be edited at once, and any rule can be reset to its default value.
- The sale is created and paid, and only then does the commission enter the accrued amounts.
- "Payouts" lists employees with an amount due; from each employee's menu you open "Last" and "Paid", or choose to pay out.
- The payout dialog asks for the commission value and records the operation.
What this includes
The three commission screens
"Commissions" is its own area in the navigation, while the lists sit with the rest of the reports — under the names the team will see.
Settings
The rules: percentage or fixed value, a specific recipient or "Everyone", scope by services, inventory, memberships and vouchers, plus how discounts, taxes and consumables behave.
Payouts
Employees with an accrued amount, a payout dialog for entering the commission value, and quick access to "Last" and "Paid" for that employee.
Reports → Commissions
Four lists: "Last", "Paid", "Commissions by employees" and "Commissions by date" — for checking accruals, not for configuring rules.
What improves
Clearer commission logic and less tension around payout
Managers can explain the logic more easily, and staff can understand what was earned, what is still waiting, and what has already been paid.
Clearer accrual logic
The team can see that commission follows the saved and paid sale, not a manual estimate or verbal rule.
A cleaner payout run
Payout starts from already accrued sums and stays separate from the rule configuration itself.
Easier review after payout
When questions come up, the business has separate latest, paid, by-employee, and by-date views instead of rebuilding the history from scattered screens.
FAQ
What teams usually ask about commissions
When do commissions accrue?
After the sale has been created and paid. A saved but unpaid sale accrues nothing — the settings screen states this explicitly.
Can we have separate rules for memberships and vouchers?
Yes. Besides services and inventory, rules are set by memberships and vouchers too. A separate setting decides whether a membership sale discount affects the result.
Is commission calculated before or after discounts and tax?
You decide. "Settings" has separate toggles for calculating before discounts, before taxes, and for excluding consumables.
Can one rule apply to the whole team?
Yes. The recipient is either a specific employee or "Everyone". Several selected records can be edited at once, and any rule resets to its default value.
Where do we check what has already been paid?
In "Reports → Commissions" — "Paid" keeps the history, "Last" shows the most recent accruals, and "Commissions by employees" and "Commissions by date" give the summaries.
Is this the same as payroll?
No. It covers commission rules, accrual and payout, not a full payroll system. Commissions are a paid module.
Next step
See payments, reports, or book a demo
If the next question is how the money enters the sale and payment flow, open payments. If it is how earned and paid amounts are reviewed more broadly, open reporting. If you want to map commission rules and payout control for your team, book a demo.