Memberships, vouchers, and client rights

Memberships and vouchers that do not disappear after checkout

Sell memberships, prepaid visits, and vouchers, then show them exactly when the team needs them: during booking, check-in, checkout, and the next visit.

Client profile, forms, memberships, and rights connected to visits.

Why this matters

After the sale, it should stay clear what the client can still use

Once the business sells memberships, vouchers, or prepaid visits, the sale is only the start. The real question comes later: what is active, what remains, and what can the client use right now?

01

Sell memberships and vouchers inside the same client flow the team already uses for bookings and sales.

02

Keep remaining visits, validity, active status, and available value visible where the team actually needs to make a decision.

03

Let the next booking, check-in, or checkout start from what is truly available on the client.

04

Keep usage history on the client record so each return visit does not start with manual clarification.

How this should work

Set up what you sell first, then work from what is active on the client

A strong model does not stop at checkout. After the sale, the membership or voucher needs to stay visible during the next booking, visit, and checkout.

  • Set up membership plans and voucher types with validity, included services, price, and rules around the way the business sells.
  • After the sale, the system creates the active membership or voucher on the client instead of leaving the information only inside the sale.
  • During booking, check-in, or checkout, the team can see what is active, how many visits remain, and what can be used right away.
  • When a voucher creates usable value, that value stays visible in the client wallet and can be used in the same flow.
  • Usage history stays on the client so the next visit starts with clear context.
Client profile keeping memberships and vouchers close to visits.

What this includes

A plan and an issued membership are two different things

The distinction is practical: the plan is the template, the issued membership is one client's actual instance of it — and that is where most of the operational work happens.

Membership plans

The template: validity, usage type, included services, restrictions and price. This is where the model being sold is created and changed.

Selling memberships

You pick a ready plan or create a personal membership that is not tied to a central plan but is managed in the same flow.

Issued memberships

What has already been sold: review, edit, activate and deactivate. An issued membership has an owner, but it can be shared with other clients when needed.

Changing to another plan

Moving an issued membership onto a different plan, with the financial effect shown and the usage already spent carried over.

Visibility during booking, check-in, and checkout

Verification stays in the same operating flow instead of separate lists, notes, or side conversations.

What improves

Less manual checking and clearer repeat visits

The team spends less time proving what remains on a membership or voucher and more time moving the visit and the next booking forward.

Faster checks before the visit and at checkout

Reception and specialists can see more quickly what the client can still use right when they need it.

Less drift between the sale and the real usage

The sale, the client record, the remaining visits, and the available value stay connected.

Cleaner rebooking and follow-up visits

The next booking or check-in starts from what is really available instead of extra clarification.

A clearer picture for repeat clients

When clients return with memberships or vouchers, the team can see more easily what is driving the repeat visit.

FAQ

What teams usually ask about memberships and vouchers

Is this the same as the payments page?

No. Payments covers the money side of the sale. This page covers what remains usable after the sale: active membership status, remaining visits, validity, and available value.

What is the difference between a membership plan and the active membership on the client?

The plan defines what you sell. After the sale, the membership sits on the specific client with its own status, validity, and remaining visits.

Does this stay visible during booking and checkout?

Yes. The point is that the team should not need a second place to check what remains and what can be applied during the current visit.

Does this page also include vouchers?

Yes. Voucher types, active codes, and available value for use belong to the same flow.

Can a membership be used by more than one person?

Yes, when the business works with shared use. In that case the team still needs to see who has access and what remains in the same flow.

Can voucher value be loaded into the client wallet?

Yes. When the model allows it, voucher value can appear in the client wallet and be used later in the sales flow.

What happens after a membership is sold?

After the sale, the membership becomes visible on the client with its status, validity, and remaining visits so the team can use it at the next booking or visit.

Next step

See payments, the client record, or book a demo

If the next question is the money flow behind these sales, open payments. If you need the wider client history around them, open client records. If you want to organise memberships, vouchers, remaining visits, and available value in your model, book a demo.